Wednesday, August 14, 2013

Myths about your Warranty

Did you know that, In the US at least, an OEM cannot require you to use all new products? As in, despite what your sales representative may have told you, using a re-manufactured Inkjet or Laser cartridge will not void your warranty? The Magnuss-Moss Warranty Act passed in the year 1975, States that the OEM cannot require you to use a certain brand of cartridge in order to guarantee your warranty.


Most warranties will only cover damage done by base mechanical defects, so that if you drop your printer or fail to install a cartridge correctly, the damages that you cause are not covered. However if your case is broken or damaged by a defective cartridge that is not the same brand as your printer, the company is under no obligation to fulfill a damaged claim. That being said, this only applies if you got your cartridge from a disreputable vendor, or someone who doesn't know what they are doing.

In truth there is nothing preventing you from using a cheaper re-manufactured cartridge other than fear mongering from corrupt sales representatives.Re-manufactured cartridges are also more likely to print longer, due to most of the cartridges no longer having a printing block installed on them. This allows the customer to print longer and on more pages than your normal cartridges give you.

If you take your recycled cartridges to a home office store instead of a large corporation there is a significantly better chance that the cartridges will end up actually being reused instead of being tossed into a landfill.On average the odds of your cartridge going to a licensed recycling plant, if taken to a large corporation, is around 20%. In most cases the cartridges are taken overseas to china where workers in underdeveloped cities carve out the ink and toner, leaving the plastic shell behind. This causes large amount of illnesses as well as mental and physical defects from birth, as the only way for these people to dispose of them is to burn the plastic casings, causing large amounts of CO2 to enter into the air and harm a majority of the people living there.

Furthermore larger companies such as Staples, impose a limit on the amount of cartridges you can take to them, depending on your rate of consumption you could get more bang for your buck by heading elsewhere, mainly to smaller businesses that actually specialize in cartridge recycling, Some even pay you to give them your cartridges. This way fewer cartridges end up in the smaller areas of china and you have more money in your pocket.

At least most of this holds true for the limited warranty, the full warranty covers a far large list of problems and covers what the limited warranty does as well, however both warranties do not cover damage by non- brand goods. So if you do get your cartridges from a less than reputable source, be sure to switch over to one who is. To make sure your cartridge supplier is legit, check around to other stores as well don't just stick with one out of an obligation, or because you have used only them for a long time. Who knows, you could even get a better deal out of it.

Sources:
http://h40059.www4.hp.com/warranty/support/tc.php
http://welcome.hp.com/country/us/en/privacy/limited_warranty.html
http://imsinkspot.ca/ims-wp/wp-content/uploads/2012/07/Educating-voided-warranty-myth.pdf
http://laws-lois.justice.gc.ca/eng/acts/C-34/page-67.html#h-33
http://uscode.house.gov/download/pls/15C50.txt

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